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Approval Based Orders

This process shows how vendors handle marketplace orders that require approval before fulfillment.
Vendors review incoming orders, approve or reject them, and then update the order status as it moves through dispatch and delivery.

On This Page​

Why Approval-Based Orders Are Needed​

Approval-based orders help vendors to:

  • Review orders before committing to fulfill them
  • Confirm item availability and delivery timelines
  • Avoid issues with stock, pricing, or special instructions
  • Keep buyers informed through clear order status updates
  • Ensure smooth and reliable order fulfillment

Features​

  • View all orders pending approval in one place
  • Easy order review with item and delivery details
  • Simple approve or reject actions
  • Clear order status tracking at every stage
  • Automatic notifications when status changes
  • Use group chat to easily communicate with customers, vendors, or team members
  • Customers can give ratings and reviews to share feedback and help improve services

Steps to Process an Approval-Based Order​

  1. Go to the Orders section in the vendor portal to view orders waiting for approval.
  2. Open a specific order to review details such as items, quantities, and delivery address.
  3. Assign the order to start working on it.
  4. Move the order to the In Progress tab after assignment.
  5. Review the order and take action:
    • Approve the order to continue processing, or
    • Reject the order if it cannot be fulfilled, with a reason.
  6. After approval, prepare the order and mark it as Dispatched.
  7. Once the order reaches the buyer, update the status to Delivered to complete the process.